TrimBrim Help Centre

What's new

What changed in TrimBrim for shops, newest first.

Promotion reports, on their own page

  • Improved The promotion report on the web now opens as a full page: the numbers in one row, a bigger day-by-day chart, and every promotion you have run, each with its own report.

Sign in with Google on the web

  • New Sign in to owner.trimbrim.com with Google — the same account you use in the app.
  • Improved Your photo now shows at the top of owner.trimbrim.com.

A cleaner settings page

  • Improved More, Help & support, Privacy & security and Notification settings have a cleaner look — each group in its own band, easier to scan.

What's new in the app

  • New What's new in the app: More → Help & support, with a dot when there is an update.

help.trimbrim.com

  • New The help centre is now public at help.trimbrim.com — guides for shops and for customers, each with steps for the app and for the website.

Guides in Help

  • New Guides under Help: step-by-step help for every part of TrimBrim. Search them, or open "How this works" at the top of any page.
  • New Was a guide not enough? Tap No, then Report a problem — we answer you here.

October update

Help on the web, and a place to hear what is new.

  • New Report a problem from owner.trimbrim.com: open Help, then Report a problem. Our answer shows there and in the app.
  • New My requests on the web: every problem you reported, from the site or the app, with our replies. Answer us from the same page.
  • New What’s new, under Help: what we add and fix in TrimBrim. A dot on Help tells you when there is something new.