How can we help you?
Start here — shops
- Accept or reject a bookingCustomers ask for a slot. You answer, and they are told.
- Add a barber or a managerEach person signs in on their own phone, and sees what their role allows.
- Count who is in your chairsTap + when somebody sits and − when they get up. This is what customers see.
- Payments and refundsThe only thing you pay TrimBrim for is promoting an offer.
- See your customersEveryone who has sat in your chairs, how often they come, and what they usually have.
- Set your hours, chairs and shop pageWhat customers see about your shop, and when.
Start here — customers
- Book a time at a shopAsk a shop for a slot, and what happens until it says yes.
- Find a shop near youSearch by name, change how far to look, filter, sort, and use the map.
- Get started with TrimBrimWhat TrimBrim shows you, where everything is, and how to read a shop card.
- How offers workWhere to find offers, what Promoted means, and how to use one at the shop.
- Your account and sign-inSigning in, the email codes, your password, and deleting your account.
- Cancel a booking and the booking rulesHow to cancel, what counts as a late cancel, and when booking is paused.