Add who sat down and what they had
Every + on the chair counter starts a visit. Fill it in now, later, or not at all.
Each + on the chair counter starts a visit. A visit with no details still counts. Details make your Customers list and Analytics useful, and let you send offers to people who came before.
Add details
On the website
- Go to Visits, or look at In a chair now on Chairs.
- Tap Add details on the visit.
- Add their name, their phone number and what they had. A note helps next time ("Short on the sides, No. 2"), and Came for an offer tells you which offers bring people in.
- Save.
Visits with nothing said show under Details missing, so you can catch up at the end of the day.
In the app
- Go to the Seats tab.
- Under In the chair, tap the person's chair. A chair with nothing added says Who is this? · Add details.
- Add their phone number and name, and pick What they had. Came for an offer? tells you which offers bring people in. You can also pick Who cut and add a photo of the cut.
- Tap Save.
In the app you fill in a visit while the person is in the chair. To fill in a visit after they have left, or to add a note, use Visits on the website, at owner.trimbrim.com.
Tip Add the phone number with the country code if they are not from here. TrimBrim uses the number to find their account, which is how your offers reach them later.
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Still stuck? Tell us what you were trying to do: Report a problem on owner.trimbrim.com, or in the app under More → Help & support.