Send your customers an offer or a reminder
Reach people who have been to your shop, inside the TrimBrim app.
You can send a message to people who have sat in your chairs. It arrives in their TrimBrim notifications, and on their phone where they allow it. Tapping it opens your shop in the app, with the live chair count.
Who it can reach
Only customers who have the TrimBrim app and whose number is on one of their visits. Add phone numbers to visits and that number grows.
On the website
Reach customers says it plainly, for example "40 of your 120 customers are on TrimBrim and can hear from you".
In the app
When you pick who to send to, TrimBrim shows how many of them it can reach.
Send an offer
On the website
- Go to Reach customers and pick Send an offer.
- Which offer — only a promoted offer can be sent. None yet? Go to Offers and promote one.
- Who to — pick the customers.
- Send.
In the app
- Go to More → Offers & promotions, tap a promoted offer and tap Send to customers. Or open somebody on Customers and tap Send an offer.
- Which offer — only a promoted offer can be sent.
- Who to — Pick people, Not been back or Everyone.
- Tap Send to … at the bottom. It says how many people it goes to.
Send a reminder
On the website
- Pick Send a reminder.
- Choose one of the wordings.
- Pick who to, and tap Send reminder.
In the app
- Go to the Customers tab and tap Remind at the top.
- Under What they get, choose one of the wordings.
- Under Who to, pick the people, and tap Send to … at the bottom.
Tip Some wordings tell people a chair is free right now. Those can be sent only while the shop is open and a chair is free. TrimBrim tells you when.